My family and I had a wonderful time in Valladolid, which is the closest big city to Chichen Itza. It is very safe, even at night, and everyone was friendly. Although there are tourists there, it’s not a touristy place so you get to experience authentic Mexico. I highly recommend it. Hotel: Posada San Juan (gorgeous space and delicious breakfast included) Favorite restaurant: Conato Nearby cenote: Oxman